Refund policy

Refund Policy

Because most Chrome & Cotton products are made to order, I cannot accept returns for buyer’s remorse, incorrect size selection, or preference changes.

That said, if something arrives wrong or damaged, I’ll try my best to make it right and I often provide refunds when valid evidence is shown.

Eligible Issues
I offer replacements or refunds if:

• Your item arrives damaged

• You receive the wrong item

• There is a printing or manufacturing defect

How to Request a Refund or Replacement
Please contact me within 7 days of delivery and include:

• Your order number

• Clear photos showing the issue

• A brief description of the problem

Once reviewed, I’ll arrange a replacement or refund at no cost to you.

Non-Returnable Items

• Items ordered in the wrong size

• Items worn, washed, or altered

• Items ordered correctly but no longer wanted